Justice Services Manager

Job No: JSM0725
Location: Canberra, ACT

 

  • Make a lasting impact as a Program Manager, leading essential alcohol and drug treatment programs in the ACT

  • Lead a small and highly skilled multidisciplinary team delivering quality evidence-based programs to support individuals impacted by alcohol and other drugs (AOD), who also have interactions with the justice system

  • Competitive salary circa $122 000 to $132 000 plus super, phone, laptop and great benefits, including up to $15 990 salary packaging

About Karralika Programs  

Karralika Programs is a non-government organisation providing residential and community based treatment for individuals and their families who are impacted by alcohol and other drugs (AOD). 
 
Operating throughout the ACT and NSW for over 45 years, we provide a range of high quality evidence based programs to support our clients in learning about themselves behaviourally, cognitively, and emotionally to achieve and sustain positive outcomes in life.  
 
We provide person-centred, trauma-informed and family-inclusive programs. Everything we do at Karralika is to improve the lives of people in our community and empower self-determination for everyone. 
 
The Opportunity

Karralika Programs is looking for a Justice Services Program Manager to lead our dedicated team in the ACT that support people through evidence-based group and individual interventions to address and reduce harms related to substance use and associated criminogenic behaviours. The Manager has the responsibility for the culture and performance of the team and the quality of services and support provided to our clients.

This role is a unique opportunity to drive service excellence, enhance clinical governance, and provide strong leadership to multidisciplinary teams, and will involve working within the Alexander Maconochie Centre (Canberra’s prison) and in the community.

More specifically, your responsibilities include but are not limited to:

  • Leading and managing multidisciplinary team, including case managers and counsellors who work with clients and partner agencies
  • Overseeing program operations, ensuring adherence to policies, procedures, and clinical governance frameworks
  • Driving continuous quality improvement, embedding evidence-based practices, and leading change management initiatives
  • Developing and managing partnerships, collaborating with internal teams and external stakeholders to strengthen service delivery
  • Representing Karralika Programs in external forums, contributing to strategic planning and policy development
  • Monitoring, analysing, and reporting on program performance, ensuring service standards are met and outcomes are achieved 
About You 

To qualify, you will need a Bachelor’s degree in Social Work, Psychology or a related field, along with solid experience in management or senior clinical roles within the Alcohol and Other Drugs (AOD) or related sector.

Additionally, the following skills and background will be highly valued:

  • Experience in working therapeutically with adults, children, young people, and families and/or experience in working with people connected to the justice system
  • Leadership and Management qualification and/or experience
  • Clinical case review and incident debrief experience
  • Strong understanding of best practice AOD treatment services, including trauma-informed and family-inclusive approaches

As our ideal candidate, you will possess strong leadership, strategic thinking, and problem-solving abilities, along with excellent communication, stakeholder engagement, and negotiation skills. Your high emotional intelligence, empathy, and non-judgmental approach will enable you to build positive relationships and lead with integrity. Additionally, you will have the ability to foster teamwork and promote a culture of continuous improvement while proactively managing performance, resolving conflicts, and driving organisational goals.If you are committed to making a positive impact in community-based alcohol and drug treatment services, have values that align with Karralika, and a providing a workplace where staff can learn and grow, we encourage you to apply

To be considered for this role, you must have:

  • A Working With Vulnerable People Check and a Police Check
  • A valid Driver’s Licence; and
  • Be eligible to undertake Security Awareness Training (clearance) to work in the Alexander Maconochie Centre (AMC, Canberra’s jail).

Remuneration and Benefits 

As our Justice Services Program Manager, you will receive a generous salary of $122,000 - $132,000, depending on qualifications and experience, plus superannuation and a host of great benefits. These benefits include:
 
  • Salary packaging benefits up to $15,990
  • Phone and laptop
  • Professional development and career growth opportunities
  • Employee Assistance Program
  • Free Parking
  • Relocation support for the right candidate

This is an incredible opportunity to shape and develop our programs with a focus on positive health and recovery outcomes for our clients, as well as supporting the staff who walk alongside them.

If you are passionate about making a difference in the lives of individuals and families impacted by alcohol and other drugs, and if you have the experience and skills outlined above, we want to hear from you Apply Now!

Apply Now

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